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Shipping & Returns

Shipping

As a general rule, packages are shipped in 5/10 days if the product is in stock.

If the product is not in stock, you must contact our customer service through:

Telephone number: 961 344 361.

EMAIL: info@onaemotion.com

Shipping costs include handling and packaging costs, as well as postal costs. Handling costs are fixed, while transport costs may vary depending on the total weight of the package. We advise you to group all your items in one order. We cannot combine two different orders, and shipping costs will apply to each individually. We are not responsible for any damage your package may suffer after shipment, but we do our best to protect all fragile items.

The boxes are large and your items will be well protected.

Returns

Returns of the product will be accepted within 5 days of delivery to the email address provided by the customer.

The reasons for return will be as follows:

– Due to malfunction.

– For damages suffered in transport.

Returns will be processed through:

Telephone number: 961 344 361.

EMAIL: info@onaemotion.com